Purpose:

This technical bulletin will run through how to rectify a common error that is usually experienced when re-installing Pervasive. It has to do with Pervasive components not being registered correctly.

Scope:

Pervasive components need to be registered in order for Sage Pastel Partner to run correctly. In order to register Pervasive components, please view the Procedure below:

Procedure:

1.) REGISTERING PERVASIVE COMPONENTS:

• Click on the Start Button on the bottom left hand corner of your screen
• Click on the Start button on the bottom left hand corner of your screen
  Select Softline Pastel.
• Select Pastel Accounting Partner 2007.
• Select Components Utility.
  
  This utility will register all Pervasive components and you should then be able to access Partner without the error 429 appearing.

2.) REGISTERING PERVASIVE COMPONENTS MANUALLY:

• If the utility does not register the files correctly, you can register the required files manually. The files to register are listed below:
• V2005sec.dll
• ncscontrols.ocx
• ssa3d30.ocx

3.) HOW TO REGISTER A FILE

• Go to Start...Run
• Type in regsvr32 (& file name)
• Then press [Enter] or the OK button.
• Then register the next file required until all three have been registered.

If the problem is still occurring afterwards, then please try running a repair install on Sage Pastel Partner. This has been known to resolve the issue also.

For more information contact our support department. If you do not have a support contract, please contact sales@sagepastel.com.au